Note: Please make sure that the batteries are correctly put in the battery compartment before use.
1. Turn and gently pull on the bidet body to release the cover (water reservoir)
2. Fill the water reservoir with clean water (max. 140ml);

3. Fix the bidet body with water reservoir;
4. Properly open the water pipe;
5. Ensure that the item is put upside down, point the nozzle in the appropriate area, choose the Strong mode by pressing the H button, or choose the Soft mode by pressing the L button:
6. Clean the bidet body after using.

No, the bidet is not rechargeable. If the power is exhausted, you should replace the two AAA alkaline batteries.

Portable Travel Bidet: A small but powerful hygiene companion for life's adventures. Whether you're jet-setting across the globe or simply navigating your daily hustle, our bidet ensures freshness and convenience wherever you roam.

Pouch: The discreet pouch is included to offer privacy and convenience when carrying your travel bidet.

User Manual: Our step-by-step user manual provides comprehensive instructions on how to use the travel bidet properly. From filling it with water to adjusting the water pressure, the manual guides you through each step to ensure you get the most out of your portable bidet experience.

If you have any further questions, our customer support team is always available to assist you at inquiries@zsaubr.com

Currently shipping domestically within the United States

Our Return Policy lasts 5 days and is effective when you receive your purchase. If more than 5 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund, exchange or price equivalent in store credit. 

Assuming you return your purchase within 5 days from receipt:

• Product must be in brand new condition, unused and its original packaging. 
• Product packaging must be intact and returned to us in an appropriate shipping container.
• Product must be returned to the return facility address provided by our customer service. (inquiries@zsaubr.com)

Non-returnable items: Some products for reasons of health protection, sanitary and hygiene are not eligible for a return if the product has been opened or tried out (unless they are faulty). Only new, unused items - in their original packaging - qualify for a return.

How do I return my order?

If you are not 100% satisfied with your product you may return back to us at your own shipping expense for a full refund of the product.

Do I need to pay for shipping to return my order?

You will be responsible for paying for your own shipping costs for returning your item. We advise you to return it in the same package you received it in.

You should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.

Hand wash with liquid soap.

1. Emptying: Before cleaning, ensure that the bidet is empty of any remaining water.
2. Rinsing: Rinse all parts of the bidet with warm water. This helps remove any residue or debris.
3. Cleaning Solution: Use a mild soap or detergent and warm water solution to clean the bidet. Use a soft brush or cloth to scrub them gently.
4. Disinfection (optional): If you want to disinfect the bidet, you can use a solution of water and vinegar or a mild disinfectant. Make sure to rinse thoroughly afterward to remove any residue.
5. Drying: After cleaning, allow all the parts to air dry completely before reassembling or storing the bidet. Ensure that no moisture is left inside.
6. Storage: Once dry, store the bidet in a clean and dry place, preferably in its carrying case or pouch to protect it from dust or damage during travel.

Yes, the product has two modes, "H" and "L". In the H mode, the flush is greater than 180ml per minute and in the L mode, the flush is greater than 110ml per minute. You can choose any mode you like.

Yes, you can pour warm water into the container, which can hold up to 140ml. For durability, we recommend using water below 40*C 104°F

Please ensure that the water temperature is suitable for your comfort and safety.

It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through ou shipping department, we cannot retrieve it for address change.